Terms of Service

Welcome to rmsbeauty! These Terms of Service ("Terms") govern your use of our website located at https://rmsbeautystore.shop and the purchase of products from our online store. By accessing or placing an order through our site, you agree to these Terms.

Order Processing and Shipping

All orders will be processed within 2 to 4 business days. Shipping typically takes between 7 to 15 business days depending on your location and shipping method selected at checkout. Shipping fees are calculated and displayed during checkout based on the shipping address and delivery option.

Cancellation Policy

You may request to cancel your order within 12 hours of placing it by contacting our customer service team at nguoithanhphocbn030@gmail.com. After this period, we cannot guarantee cancellations as the order may have already been processed or shipped.

Returns and Refunds

If you are not fully satisfied with your purchase, you may return most items within 30 days of the delivery date for a refund or exchange. To qualify for a return, items must be unused, in original condition, and returned with all original packaging.

Please note that customers are responsible for the cost of return shipping, except in cases where the received item is defective, damaged, or incorrect. For such exceptions, please contact us at nguoithanhphocbn030@gmail.com to arrange a return at no cost to you.

Refund Processing Time

Once we receive and inspect your return, your refund will be processed within 7 to 10 business days. The refund will be credited to the original payment method used during purchase.

Contact Us

If you have any questions about these Terms or need assistance with your order, please reach out to our customer support team at nguoithanhphocbn030@gmail.com.

Thank you for shopping with rmsbeauty.