Return & Refund Policy

Thank you for shopping with rmsbeauty. We strive to ensure your satisfaction with every purchase. Please read our Return & Refund Policy carefully.

Processing Time

Once we receive your return request, it will be processed within 1-3 business days. Please allow this time for us to review and approve your return.

Shipping Time

Shipping for your order typically takes between 7 to 12 business days. Delivery times may vary depending on your location.

Return Window

If you wish to return an item, please contact us within 14 days of receiving your order. Returns requested after 14 days will not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Please ensure items are returned in their original condition and packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method.

Order Cancellations

You may cancel an order within 12 hours after placing it. After this period, the order will be processed and shipped, and cancellations may no longer be possible.

Shipping Fees

Shipping fees are calculated and displayed at checkout. These fees are non-refundable unless the return is due to an error on our part.

Contact Us

If you have any questions or need to initiate a return, please contact our customer service team at rmsbeautystore.shop. We are here to help!